Returns

We hope that you are very happy with your purchase, but, if for any reason you are not satisfied with an item purchased at our on-line shop, please return the goods unused within 14 days, together with the purchase invoice, for a full refund or replacement. This does not affect your statutory rights.

You may return goods to:

Range Essentials
Coaley Mill
Coaley
Gloucestershire
GL11 5DS
United Kingdom

Telephone: 01453 270 587

Goods must be returned in their original packaging, along with the purchase invoice and be received in perfect sellable condition.

When items are returned by post, the credit adjustment is made to the credit or debit card, or if in the case of a cheque transaction, by a bank transfer or cheque.

If you choose to return any products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.